We’re excited to launch our new eCommerce website, making it easy for businesses to accelerate their productivity by offering improved navigation to get you to the right products quicker, features to manage your account, view order history, pay invoices, and more! The new website is mobile-friendly and filled with useful information and tools for businesses in all industries that buy industrial and manufacturing equipment.
Our new site makes it easy for businesses to search the catalog of more than 100K SKUs easily and quickly and place orders online.
Here are some of the new features available on the Shop Hardinge.
A seamless omnichannel shopping experience
Shop Hardinge now provides a real omnichannel shopping experience. Shop Hardinge incorporates your entire interaction while shopping online from a desktop or mobile device or by telephone to create a seamless shopping experience. Even at the checkout, users can see cross-channel order history, giving shoppers accurate and reliable order information that historically could only be found through a customer service agent.
Personalized shopping experience
If you have questions about chucks, collets, or machine compatibility, you can now quickly access customer service via smart chat. Smart chat lets you have a one-on-one online conversation directly with customer service. Customer services can see what you are viewing and shop with you to help you find what you need or answer any questions you may have, including pricing or info about obtaining parts for machines that are no longer available. Along with chat, the new platform will show you your own recently viewed items right on the home page so you can view the products that interest you quicker, saving you time!
Easily find products
Our goal is to make your shopping experience more straightforward than ever before. We have completely restructured product data to support our base products and their associated variant products. This means you can easily add multiple sizes to the cart, search by part number or use the repair parts guide to direct you to specific model numbers.
We have refined the navigation into super categories, which helps you find products with two clicks or less, and have added predictive search to the site. With predictive search, also known as autocomplete, the search engine provides suggestions as you type your query enabling you to refine your search quickly. You can select any of the autocomplete suggestions and be taken to results without manually typing every character.
More shipping options are now available
Shop Hardinge is integrated with UPS so that you can get estimated shipping costs based on the shipping method chosen. We have also added other shipping carriers and methods filtered based on your shopping cart, giving you more delivery options than ever before.
Check it out! https://shop.hardinge.com/