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Current Positions
The Field Service Technician assists with the installation and technical support of CNC equipment (primarily CNC Mills) across the Southeast. Qualified candidates will have a strong understanding of machine tools, exhibit strong hands-on mechanical and electrical aptitude, team player mentality, and enjoy traveling. Strong interpersonal skills and a customer focus are also critical. The requirements for this position that is in our Service Department are as follows:
EDUCATION
AAS in Electronic Technology, Machine Tool Technology, or degree/certification in related field preferred. Alternate levels of education/ experience will be considered.
EXPERIENCE
2+ years of experience in troubleshooting and repair required. Alternate levels of education/ experience will be considered.
SPECIFIC TECHNICAL KNOWLEDGE
Knowledge of machine design and operation, mechanical/electrical repair practices.
Troubleshooting and problem-solving skills on machine and machine controls, PLC, etc.
Ability to read parts manuals, electrical and mechanical schematics, assembly instructions and troubleshooting guides.
Familiarity with the basic operation and functions of a machine tool.
BASE LOCATION
RESPONSIBILITIES :
Offer diagnostic support for products Hardinge supports by performing customer service visits as required on both warranty and non-warranty products. Identify and resolve customer problems and issues through remote means as well, via video conference, email etc.
Installation, troubleshooting and repair of mechanical, electrical, electronic, hydraulic, and pneumatic systems on our Milling product line .
Demonstrate and instruct techniques, methods, and procedures for machine tool equipment and related attachments and accessories.
Handle, communicate, and coordinate with customers upgrades to machines & equipment; coordinate engineering requirements such as special options or updates where service is required.
Communicate and coordinate service activities with customers until all quality issues are resolved.
Support other field service staff by freely sharing knowledge and information and coordinate activities with departments as needed.
Company provides a vehicle and computer. Good financial credit required.
We offer a competitive salary and benefit package including health insurance, life insurance, 401(k), paid vacation, paid holidays and long-term disability.
Hardinge Inc. is an Equal Opportunity Employer, Veteran/Disability
The Field Service Technician assists with the installation and technical support of CNC equipment (primarily CNC Mills) across the Northeast. Qualified candidates will have a strong understanding of machine tools, exhibit strong hands-on mechanical and electrical aptitude, team player mentality, and enjoy traveling. Strong interpersonal skills and a customer focus are also critical. The requirements for this position that is in our Service Department are as follows:
EDUCATION
AAS in Electronic Technology, Machine Tool Technology, or degree/certification in related field preferred. Alternate levels of education/ experience will be considered.
EXPERIENCE
2+ years of experience in troubleshooting and repair required. Alternate levels of education/ experience will be considered.
SPECIFIC TECHNICAL KNOWLEDGE
Knowledge of machine design and operation, mechanical/electrical repair practices.
Troubleshooting and problem-solving skills on machine and machine controls, PLC, etc.
Ability to read parts manuals, electrical and mechanical schematics, assembly instructions and troubleshooting guides.
Familiarity with the basic operation and functions of a machine tool.
BASE LOCATION
RESPONSIBILITIES :
Offer diagnostic support for products Hardinge supports by performing customer service visits as required on both warranty and non-warranty products. Identify and resolve customer problems and issues through remote means as well, via video conference, email etc.
Installation, troubleshooting and repair of mechanical, electrical, electronic, hydraulic, and pneumatic systems on our Milling product line .
Demonstrate and instruct techniques, methods, and procedures for machine tool equipment and related attachments and accessories.
Handle, communicate, and coordinate with customer’s upgrades to machines & equipment; coordinate engineering requirements such as special options or updates where service is required.
Communicate and coordinate service activities with customers until all quality issues are resolved.
Support other field service staff by freely sharing knowledge, information and coordinate activities with departments as needed.
Company provides a vehicle and computer. Good financial credit required.
We offer a competitive salary and benefit package including health insurance, life insurance, 401(k), paid vacation, paid holidays and long-term disability.
Hardinge Inc. is an Equal Opportunity Employer, Veteran/Disability
The Field Service Technician assists with the installation and technical support of CNC equipment (Mills, Lathes, and Grinding) across the Northeast. Qualified candidates will have a strong understanding of machine tools, exhibit strong hands-on mechanical and electrical aptitude, team player mentality, and enjoy traveling. Strong interpersonal skills and a customer focus are also critical. The requirements for this position that is in our Service Department are as follows:
EDUCATION
AAS in Electronic Technology, Machine Tool Technology, or degree/certification in related field preferred. Alternate levels of education/ experience will be considered.
EXPERIENCE
2+ years of experience in troubleshooting and repair required. Alternate levels of education/ experience will be considered.
SPECIFIC TECHNICAL KNOWLEDGE
Knowledge of machine design and operation, mechanical/electrical repair practices.
Troubleshooting and problem-solving skills on machine and machine controls, PLC, etc.
Ability to read parts manuals, electrical and mechanical schematics, assembly instructions and troubleshooting guides.
Familiarity with the basic operation and functions of a machine tool.
BASE LOCATION
RESPONSIBILITIES :
Offer diagnostic support for products Hardinge supports by performing customer service visits as required on both warranty and non-warranty products. Identify and resolve customer problems and issues through remote means as well, via video conference, email etc.
Installation, troubleshooting and repair of mechanical, electrical, electronic, hydraulic, and pneumatic systems on our Milling product line.
Demonstrate and instruct techniques, methods, and procedures for machine tool equipment and related attachments and accessories.
Handle, communicate, and coordinate with customers upgrades to machines & equipment; coordinate engineering requirements such as special options or updates where service is required.
Communicate and coordinate service activities with customers until all quality issues are resolved.
Support other field service staff by freely sharing knowledge and information and coordinate activities with departments as needed.
Company provides a vehicle and computer. Good financial credit required.
We offer a competitive salary and benefit package including health insurance, life insurance, 401(k), paid vacation, paid holidays and long-term disability.
Hardinge Inc. is an Equal Opportunity Employer, Veteran/Disability
The Global IT Senior Manager, eCommerce will guide our customer facing organizational initiatives, specializing in website and eCommerce Infrastructure, and business/customer user enablement. This position requires a self-driven technically competent individual to provide architectural guidance, technological recommendations, and transition strategies that support the development and implementation of value-creating business solutions. Initial activities will focus on risk mitigation of aging, failing, and poorly architected infrastructure and applications.
Primary Job Duties & Responsibilities
This role is responsible for leading teams of business and IT personnel focused on the creation of end-to-end technical solutions to enable users and deliver business value.
Develops and communicates plans and priorities for the architecture team to meet team performance and results goals.
Adheres and contributes to the development of the roadmap for architectural recommendations.
Presents analysis and recommendations to help influence management and executive leadership decisions.
Provides guidance and coaching and helps with career development for team members.
Establishes budgets, policies, and practices with significant impact on area operations.
Expert understanding of key business knowledge areas (e.g., product, enterprise, industry, functional process, and competitors).
Requires thorough understanding of functional operations and how cross-functional interdependencies may affect attainment of goals.
Partners with vendors and product management areas to establish required infrastructures and frameworks.
MINIMUM QUALIFICATIONS
Bachelor’s Degree in Information Technology, Engineering or other technical field
15 years of experience in enterprise, application, and/or information architecture required.
15 years of experience managing others and/or technical teams.
TECHNICAL SKILLS & COMPETENCIES
Technical Knowledge:
Advanced conceptual understanding of capabilities and direction of technology coupled with an in-depth knowledge of the technology required and the needs of business environments necessary to support assigned projects.
ERP, eCommerce, CRM, API/Integration frameworks, Master Data Management, PDM, PIM
Management & Team Orientation:
Able to understand staff roles and abilities and provide input regarding their development.
Able to build and maintain partnerships across the organization and influence effectively.
Able to put success of the team above own interest.
Problem Solving & Decision Making:
Advanced analytical and diagnostics skills.
Able to solve highly complex problems by using accepted processes or creating new approaches to leverage technology.
Able to see the big picture and is aware of broader enterprise direction.
Ability to assess the long-term and short-term implications of decisions.
Self-Management:
Able to manage cross-functional objectives and/or priorities.
Able to set appropriate levels of risk taking and gathers/synthesizes information before making decisions.
Commitment to Quality Results:
Advanced communication skills – able to ensure all stakeholders are informed of developments that impact their functions.
Able to effectively tailor communications to audience including technical, business, customer, supplier, both up and down the levels of the organization.
Able to anticipate customer needs and change accordingly.
Planning & Project Management:
Ability to execute projects accurately, on time, and within budget.
Able to reassess and adjust tactical and/or operational direction of project.
Financial Awareness:
Advanced financial awareness. Understands fiscal budgeting and expense control process.
Demonstrates sound cost-effectiveness, and management.
We offer a competitive salary and benefit package including health insurance, life insurance, 401(k), paid vacation, paid holidays and long-term disability.
Hardinge Inc. is an Equal Opportunity Employer, Veteran/Disability
HARDINGE INC., founded more than 130 years ago, is an international leader in the machine tool industry. The Company designs and manufactures a wide range of machine tool products and is a major player in the global machine tool marketplace.
OVERVIEW
The National Sales Manager, Americas is responsible for executing and managing Hardinge’s sales programs as it relates to our SUPER-PRECISION, Grinding and Workholding product lines. This leadership position will report directly to the America’s President with high visibility to the broader executive team. The National Sales Manager also has managing responsibility of presales activities including Applications, Inside Sales and Customer Service.
EDUCATION & EXPERIENCE
Bachelor’s degree, MBA a plus, with 7-10 years’ experience in machine tool sales management or relevant industrial sales management. Extensive experience with Sales Performance Management, CRM Systems, Forecasting & AOP Planning and Team Building Techniques.
SPECIFIC REQUIRED SKILLS
Strategic orientation with the ability to formulate and execute a sales strategy that aligns with corporate goals.
Team building and influencing skills that allow for effective talent recruitment and professional development amongst the new and existing team members.
Strong track record of executing result driven organizational behavior that rewards success while holding individuals accountable for their individual performance.
Selling experience including relationship and network building, understanding of customer needs, a value-based selling approach and the ability to develop specific platform knowledge for deal shaping capability.
Up to 50% travel could be required.
REPORTS TO
LOCATION
RESPONSIBILITIES :
Manage the sales efforts for the Americas region from pipeline building to after sales support that achieves growth targets and builds for future success.
Establish departmental KPIs, Health Metrics and Reporting Mechanisms to effectively measure and support your team members.
Develop annual objectives and goals that identify organic growth opportunities through specific and measurable initiative programs.
Develop an application training program that continues to build internal resources and expertise to support a solution based selling approach.
Build back-end office support groups with the inside sales and customer service teams that work cohesively with outside sales to maximize efficiency.
Maintain regular forecasting and reporting metrics to present to the leadership team on a regular basis.
Maintain monthly forecasting and reporting needs for sales management functions.
Take part in corporate events such as trade shows, trainings, and open houses.
We offer a competitive salary and benefit package including health insurance, life insurance, 401(k), paid vacation, paid holidays and long-term disability.Hardinge Inc. is an Equal Opportunity Employer, Veteran/Disability
The eCommerce Business System Analyst works with Information Technology, Marketing, and Sales teams to identify areas for continuous improvement for our eCommerce site. This position identifies and presents opportunities to optimize the effectiveness of our SAP Commerce Cloud site and well as proactively escalating technology risks. This role provides technical problem solving to resolve issues from the front end of the site through the backend of the ERP.
The requirements for this position are as follows:
EDUCATION
Bachelor’s degree in computer science, marketing, business administration, or a related field required.
EXPERIENCE
8-10 years of experience in IT, eCommerce, and Marketing required. Experience with JDE ERP sales processes and system integrations strongly preferred. Experience with deployment of multi-lingual, multi-currency international sites preferred. Excellent oral, written, and interpersonal communications skills required. Must have strong problem solving and analytical skills.
SPECIFIC TECHNICAL KNOWLEDGE, SKILLS, COMPETENCIES
Solid understanding of eCommerce Marketing principles including SEO, SEM, and UI/UX practices.
Expert experience with business analysis, designing, developing, testing, and implementation of eCommerce technologies.
Strong knowledge of SAP Commerce Cloud.
Demonstrated experience with business strategies and IT capabilities for Marketing and Sales environments.
Understands current marketing technology trends.
Experience with UX, SEO, and Hybris e-commerce (B2B) initiatives.
Strong ability to collaborate, influence, and build consensus.
Strong business acumen with understanding of project timelines.
LOCATION
RESPONSIBILITIES :
Perform business analysis to evaluate current eCommerce for efficiency, effectiveness, and accuracy. Generate solutions ensuring consideration for processes and technologies.
Evaluate new opportunities to address unmet internal and external customer needs.
Establish functional and/or technical expectations for working within the SAP Commerce Cloud.
Maintain both a global and local perspective of the application architecture, evaluate reported issues with site function, troubleshoot and resolve issues.
Prioritize and communicate tasks for third party system implementation team.
Manage capital and operating budgets within the eCommerce area, participate in strategic and budgetary planning.
Develop and implement solution roadmaps, achieve business objectives.
Work with technical and functional management to identify and prioritize necessary functionality.
Perform other duties as assigned.
We offer a competitive salary and benefit package including health insurance, life insurance, 401(k), paid vacation, paid holidays, and long-term disability.
Hardinge Inc. is an Equal Opportunity Employer, Veteran/Disability
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